Do's and Don'ts
in Case of Restoration Emergency!

 

Fire and Smoke Damage
Do the Following:
Note: This is only after the damage has been caused by a fire/smoke

  • Stay calm for your safety.
  • Open the windows to vent to the outside (close at night for your safety) (Turn off A/C if possible)
  • If possible do not use the Air Conditioning Unit.
  • Call 1-866-677-9291 to help you with your damage and to assist you with your Insurance claim.
  • Call the Insurance Company after the damage has been determined.

Do Not Attempt the Following:

  • Don't wipe or wash the walls, ceiling or any absorbent surfaces.
  • Don't attempt to clean any electrical appliance.
  • Don't use any food exposed to heat or smoke.

Water Damage
Do the Following:

  • Stay calm for your safety.
  • Stop the water if it is a plumbing leak.
  • Turn off the electrical breakers if possible.
  • Call 1-866-677-9291 to remove the water damage and we will assist you with your insurance claim.
  • Next, call the plumber (for a plumbing leak)
  • Pick up anything on the floor - look under the beds and in the closets.
  • If possible, call family or a neighbor to help!
  • Call the insurance company after the damage has been determined.

Do Not Attempt the Following:

  • Don't unplug anything while standing in water.
  • Don't use the vacuum cleaner.
  • Don't use newspaper to soak up the water.
  • Don't walk barefoot in sewage.
  • Don't put blowers or fans on sewage.
  • Don't let the water stand for hours or days.
 

What to expect during a Restoration:

  • The Restoration Company will assist you with your claim.
  • Expect to pay your deductible on your insurance policy.
  • Installation of equipment.
  • To relocate to a hotel or a condominium.
  • Damage to personal property or to the structure.
  • A Restoration can last up to several weeks or more.
  • To sign a Work Authorization before any work can be performed.


Other Services Include:

Residential - Commercial
Carpet Care and Restoration Services

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Hot Water Extraction Cleaning
Tinting - Dyeing - Deodorizing

Emergency Restoration Services
Water and Fire Damage Repair

Upholstery and Drapery Cleaning
Carpet Repair


In Selected Areas:

Air Duct Cleaning
3M Scotchgard™

 

 

 


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